- Including informational features on your web site can reduce the amount of money spent on telephone calls, mailings, faxes, etc. related to answering members' questions.
- Posting newsletters, manuals, product & service brochure information, etc. on your web site again reduces the cost of personnel time, postage, paper, faxes, phone charges, etc. The related costs of paper record-keeping can also be greatly reduced.
- The need for hiring additional staff or to provide full time staff, 40 hours per week, can be reduced by the above web site features as well. Fewer people can also mean fewer dollars spent on space and equipment.